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Jersey Telecom revamp transforms existing EPiServer site's

Jersey Telecom improves communication with new websites using EPiServer CMS

Challenge

To update Jersey Telecom's existing suite of EPiServer websites including Jersey Telecom, www.jerseytelecom.com(opens in a new window), and Wave Telecom, www.wavetelecom.com(opens in a new window), with new designs and improved functionality.

Following a competitive tendering process, Jersey Telecom appointed Netcel, as its chosen EPiServer partner. Specialists in EPiServer solutions, Netcel sought to maximise Jersey Telecom's web offering by improving the performance of the EPiServer application to ensure key requirements, such as increased visitors and average visit durations, would be achieved as a result of the redevelopments.

Solution

Netcel modified the EPiServer solution and created a new information architecture to improve the user experience of navigating the site and finding the required information. New site designs were created to further improve usability and support the improved navigation.

Designs reflected the branding of the individual sites in their use of colour and in the clear definition between the personal and business sections of each business. Jersey Telecom and Wave Telecom sought to reflect the local community of Jersey and Guernsey respectively, with the use of regional imagery within the site. The new sites aim to both retain customers and win new ones in the Channel Islands. Content has been rationalised and now offers clearer, stronger material that is much easier and simpler to access.

Results

Two revised EPiServer websites were delivered in August 2009 with further sites and developments to follow in due course. Helen Knight, Internet Channel Manager at Jersey Telecom commented, "Netcel has been a pleasure to work with. The team worked really hard to deliver the sites within extremely tight timescales. Our brand guidelines were applied perfectly to the new designs and the new navigation is both intuitive and user friendly. The sites are now a great foundation upon which we can build further online services."

.NET Developer, Netcel

Netcel has been a pleasure to work with...The sites are
now a great foundation upon which we can build
further online servicesquotation

Jersey Telecom screenshot(Opens in a new window)