Senior Business Analyst

Why Netcel

Netcel is a vibrant digital product consultancy with an ambitious vision and growth strategy. 

We work with sector-leading companies to create personalised digital products and experiences that drive outstanding outcomes. We are experts in the Optimizely Digital Experience Platform and are recognised as one of the UK’s leading specialists. 

We are proud of our collaborative, progressive and inclusive culture that nurtures talent and supports personal growth. You will be working with a team of experienced consultants, strategists, designers and technologists, where you will have the opportunity to do some of the most rewarding work of your career.   

Our hybrid working model gives you flexibility and encourages a positive work-life balance – you can work remotely, or from our office in St Albans. You will be part of a friendly, open and supportive community where there is something social for everyone to enjoy.   
 
We are a responsible and ethical business with ambitious CSR and ESG targets as well as supporting a variety of charities through fundraising and volunteering. We celebrate equality and diversity and strive to provide an environment where you can thrive and grow. 

Your Role

We are looking for an ambitious Senior Business Analyst to join our team. You’ll be responsible for understanding and interpreting client requirements for digital solutions. You will help shape and prioritise backlogs based on value, support delivery cycles and manage business handover to client teams. Your main responsibilities will include: 

• Managing the backlog from feature design through to story definition 
• Prioritising the backlog to provide business value and meet objectives 
• Setting workstream goals, success measures and subsequent reporting 
• Contributing to the work of business managers and strategic product owners to define a product strategy and roadmap 
• Working closely with the client and development team to create detailed and complete user stories 
• Leading activities and engagement with stakeholders to elicit scope and requirements, such as demonstrations, business training and handover of the solution 
• Supporting the delivery lifecycle and team in solutions design and implementation 
• Attending stand ups, planning sessions, demos and retrospectives 
• Working closely with the technical and QA team to ensure the solutions are in line with the business goals 
• Supporting triage during testing cycles 

What we are looking for

Ideally you will have demonstrable Business Analyst experience in a digital product consultancy, agency or similar company. We are looking for someone that has: 

• Full project and development lifecycle experience, from requirements capture and design through to supporting the testing and delivery 
• Knowledge of digital solutions 
• A great understanding of responsive websites, IA/UX, prototyping, design, build and third-party integration 
• Excellent communication skills and the ability to communicate confidently at all levels of the organisation 
• The ability to manage multiple workstreams and clients  
• Experience of digital products using Digital Experience Platforms (such as Optimizely, Adobe, Sitecore, Acquia or similar) 
• Working knowledge of current and emerging web technologies 
• Business Analyst certification

What we can offer you

We want you to grow and develop and will provide you with the opportunity to make this happen. We support learning on all levels, including self-learning, insight sessions, knowledge shares, and formal training.  

Alongside working in a supportive and collaborative culture, there's also plenty of time for being social. The main benefits and perks include:

• Hybrid working (you choose what days you WFH or from our St Albans office) 
• Flexible hours (with core hours of 10am – 4pm) 
• 25 days holiday increasing with length of service, plus bank holidays (pro rata) 
• Pension 
• Life assurance 
• Structured onboarding process 
• Ongoing training and development 
• Exposure to the company directors 
• Stylish open plan office in St Albans with excellent transport links 
• Regular social events (both virtual and in-person) 
• Health cashback scheme 
• Shopping rewards scheme offering deals and discounts from well-known brands 
• Cycle-to-work scheme 
• Bonuses and rewards for length of service, exams etc 
• Salary – £55,000-£65,000 per annum 

D&I statement

At Netcel we encourage progressive, divergent thinking and ways of working. It’s our mission to build a diverse and inclusive working environment and we are committed to our mission to become a climate positive workplace.