About

We are a leading Episerver consultancy and digital experience specialists and use our expertise to help brands deliver exceptional digital customer experiences and continuously improve their digital effectiveness.

Who We Are

For over 20 years, we've helped brands to improve their customer engagement and maximise customer value by continuously improving their website and digital commerce experience. We’re experts in working with financial services, commercial organisations and charities to achieve outstanding results for clients such as Metro Bank, Age UK, English Heritage and NSPCC.

What We Do

As digital technology specialists, we maximise your investment in Episerver to enable you to deliver customer-centric and personalised experiences at scale while improving overall operational efficiencies. Our framework for success spans across five core service categories: Strategy, Experience Design, Technology, Data & Insights and Digital Enablement & Support.

Our Technology

We’re a leading Episever consultancy and are highly experienced in helping our clients get the most from the customer-centric digital experience platform and existing Martech stack, holding numerous technology partnerships, certifications and accreditations. We’re proud to be an Episerver Gold Partner since 2007, in addition to holding Microsoft Gold Partner and Kentico Gold Partner status.

Our Awards

We were awarded Best Buying Experience, Best Lead Generation and Nurturing and The People's Vote at the 2019 Episerver Web Awards, and shortlisted in the remaining two categories. We're recognised as a Top 10 digital agency in 2019's Wirehive 100, and listed with the Financial Times as one of the UK’s Leading Management Consultants in both 2019 and 2018, and as a Top 50 Consulting Firm for IT Strategy and Digital Transformation in 2018.

Our Senior Team

Tim Parfitt

Tim Parfitt

Chief Executive Officer \ LinkedIn

Tim is Netcel’s Founder and CEO, leading a team of digital experts to transform the capabilities of ambitious companies. Passionate about the ongoing fusion of technology, marketing and creativity, Tim is listed in the BIMA Hot 100 and lectures on Technology Entrepreneurship on the UH MBA degree.

Becky Crouch

Becky Crouch

Chief Operating Officer \ LinkedIn

As Netcel’s COO, Becky is responsible for ensuring delivery of advanced digital technology solutions for clients and oversees the project management, business analysis and client support teams. Since joining in 2003, Becky has helped Netcel to grow into a team of over 35 talented digital experts.

Howard Hawkins

Howard Hawkins

Chief Financial Officer \ LinkedIn

As CFO, Howard has been a key figure during the growth of Netcel. Forward-thinking and commercially astute, Howard brings his meticulous eye for detail to every facet of his work, providing the knowledge and support the team need to perform at the highest level. 

Justin Masters

Justin Masters

Chief Technology Officer \ LinkedIn

Justin brings over 20 years experience developing leading edge business-focused technology solutions to his role as Netcel’s Chief Technology Officer. His pragmatic approach combines business and technology expertise to help organisations across B2B, B2C, professional and financial services, charities and membership sectors, define and achieve their digital vision.

Our Technology Partners

Episerver Premium Partner

As an Episerver Premium Partner since 2007, we use the digital experience platform to deliver personalised and individualised user experiences at scale.

As a Microsoft Gold Partner, we use Microsoft’s cutting edge Azure services to improve decision making and deliver more intelligent solutions, making your data work harder for you.

Kentico logo

We use our Gold Partner expertise to help you deliver outstanding digital customer experiences through optimising the all-in-one capabilities of the Kentico platform.

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