Location: St Albans, Hertfordshire
We are looking for a digital solutions focused Business Analyst (Mid-Level) to join our growing digital agency. If you have experience in undertaking requirements analysis for digital solutions and are looking for a new challenge, then we would like to hear from you.
We are looking for someone who is self-motivated, commercially minded, results-driven and has a demonstrable experience of understanding, interpreting and documenting business requirements for digital solutions. Working alongside clients such as Metro Bank, The Landmark Trust, NSPCC and Age UK, and our internal teams, you will use your passion for customer experience to translate complex business requirements into leading solutions.
Most importantly, you will already have good experience in interpreting and documenting business requirements for digital solutions. You will be looking to apply your existing skills while also working within Netcel’s team to further broaden your experience and knowledge.
Specific responsibilities include but are not limited to:
Take the high-level requirements definition and work closely with the client and the development team to creates detailed and complete user stories, incorporating:
Work with business managers and strategic product owners to prioritize and manage the product backlog including:
Prioritise items based on the overall strategy
Help identify and map out dependencies in the backlog
Able to deliver beyond top level user stories and contribute significantly to acceptance criteria to support client stakeholders, development and test teams.
Knowledge and understanding of digital solutions.
Take ownership and responsibility for the features and components as part of the overall solution definition.
Develop personas either alone or in conjunction with a team including user experience experts.
Ensure they have a clear and deep understanding of the solution KPIs and Goals as defined by the business managers and strategic product owners.
Ensure user stories are 'ready' for development to start work and delivers clear instructions for the developers.
Work with the development team, quality engineers and project manager to clarify detailed acceptance criteria.
Liaise regularly with the business managers and strategic product owners to clarify client requirements and to ensure alignment and agree changes in scope and complexity.
Help to keep the solution in line with business goals.
Identify risks during the delivery of the solution and working collaboratively with the team to mitigate these risks.
Advocate on behalf of the customer for the development team as the daily contact point.
Contribute to the planning, execution and review of each sprint.
Attend and be a key player throughout each event, including stand-ups, planning sessions, demos and retrospectives.
Work closely and daily with technical and quality assurance teams to ensure the right customer problem is solved.
Support triage for defect or bug identification and help prioritise resolution.
Be responsible and work with the Project Manager tracking progress towards the release of a product.
Perform release planning by documenting all features and delivering release notes.
Support the implementation of the solution, including providing support for user testing and deployment.