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We believe in developing websites that are accessible and easy-to-use for people of all abilities.

We develop all our websites to conform to the W3C Web Content Accessibility Guidelines WCAG 2.0. These guidelines are industry standard and explain how to make websites more accessible to people with disabilities, and easier to use for everyone.

Our website works on a range of different screen sizes, and you can change the size of text to make it easier to read. We also regularly review our solutions to ensure we achieve a continued high degree of overall web accessibility, but should you experience any difficulty in accessing the Netcel website, please don't hesitate to contact us.


The site uses Cascading Style Sheets (CSS) to control all presentation and layout so that content is well structured and easily accessible via assistive devices. 


Text size can be increased or decreased in your browser by following these steps: 

Microsoft Internet Explorer 

Choose the drop down menu at the top of the window of the browser marked "view" 

A list of options will appear in the drop down menu, choose "text size" 

Next another drop down menu should appear with options including "small", "medium", "large", "largest" 

Select "largest" 

Mozilla Firefox 

Hold down the Ctrl button on your keyboard and press the plus (+) key 

You will find that this will enlarge the text, to enlarge again repeat the procedure 

Keep repeating until the text is enlarged to your requirements If you need to make the text smaller press Ctrl on your keyboard and the minus (-) key 

Apple Safari 

Hold down the Apple Key and press the (+) key 

You will find that this will enlarge the text, to enlarge again repeat the procedure 

Keep repeating until the text is enlarged to your requirements 

If you need to make the text smaller press the Apple Key on your keyboard and press the (-) key 

Google Chrome 

Click the 'Customise and Control' spanner symbol in the top right hand corner (Alt + E). 

Select 'Settings' ('Preferences' on Mac and Linux) 

Click on 'Under the Bonnet' and customise your fonts and font size in the 'Web Content' section 


All images used for non aesthetic reasons have descriptive alternative text. 


Content across the site has been written and formatted to make it as accessible as possible. This includes: 

The use of semantic headings which are descriptive and used to highlight sections of text 

Clear and easy to understand language 

Meaningful text used for all links 

No information is conveyed exclusively through the use of colour 

Colour contrast 

Wherever possible we have designed pages and chosen colours to be accessible to colour-blind users. Where contrast is limited, we are working towards a solution by reviewing our current colour palette. 

Rich media content 

We are committed to providing transcripts and/or subtitles for key pieces of new video content available on the website. We are using YouTube descriptions and captioning. These captions can be accessed by clicking the 'CC' button within the video player. 

We also plan to retrospectively provide such information for key video features produced prior to redesigning this website. 

Document downloads 

There are a number of PDF documents available for download across the site. You can find out more about how to configure the free Adobe Reader software to obtain greater access to PDF files by visiting the Adobe site. 

Download Adobe Reader for free 

Access keys 

In order to avoid any conflict with personal access keys you may have set up on your computer, we have chosen not to install bespoke access keys on this site. Efforts have been made to ensure the site is as easy to navigate as possible. 


We are continually seeking to make improvements to the site and welcome any comments, suggestions or feedback. If you are using adaptive technology and are having problems accessing information on the site, please contact us and details of the problem you encountered and the technology you are using. 

Further information 

More information on how to make your browsing experience easier is available for the BBC's My Web My Way website. This includes advice and help for those who may benefit from making changes to their browser, operating system or computer to be able to view the web in a more accessible way.