When the leading Italian household appliance brand needed a platform that could support its global ambitions to build a world-class ecommerce solution, they turned to Netcel.
With its strong brand, De’Longhi Group needed a partner who could understand its 100-year heritage yet bring strong strategic thinking and creative consistency to develop its online presence.
With De’Longhi’s strategic and business objectives at the forefront of our thinking, we developed a site that offers them the capacity to meet their global expansion plans.
There was also a clear requirement for the final solution to support direct sales and ongoing marketing efforts, and so we carefully considered how we could provide a robust and stable platform on which internal marketing teams could build future digital projects.
Our Episerver specialists created a responsive, multi-market, multi-language ecommerce solution that has been rolled out across three De’Longhi brands in over 50 regions around the world.
The solution is delighting customers and driving higher sales, which have seen the site’s functionality extend further to include product registration as part of De’Longhi Group’s digital customer offering.
Netcel developed a flexible and powerful ecommerce solution on the Episerver Commerce platform, which is delivering exceptional business benefits and return on investment for De’Longhi Group.
Rys Tkaczyk, Head of Group Digital Marketing, De'Longhi Group
We bring clarity to digital vision and deliver digital experience, technology and capability transformation to help our clients maximise their investment in Episerver, so they can drive their business forward with confidence and achieve measurable business outcomes.
Having enabled over 50 businesses migrate from their legacy, bespoke or underperforming platform, we’re one of the safest pair of hands in the industry to help businesses create a customer-centric digital experience on Episerver to better connect with customers.
Our build and ongoing support services extend from helping business to build internal Episerver capability to become more self-sufficient, to supporting entire Episerver solutions to deliver world-class digital customer experiences that drive growth, deliver change and delight customers.
We're here to unpick your business challenges and help realise your digital ambitions to enable you to focus on increasing revenue, AOV and the propensity for repeat purchase to maximise customer value and gain competitive advantage.
Speak to the team via hello@netcel.com, on 020 3743 0100 or via the contact button below.