Delivering a programme of research, insights and UX to "bring history to life"

Netcel are pleased to announce that they are working with English Heritage to optimise the customer-focus of their website and help the organisation achieve their mission to “bring history to life”.

English Heritage protect over 400 historic buildings, monuments and sites across the country from Roman forts and deserted medieval villages, to castles and palaces. Committed to conserving historical landmarks that span across six millennia, the charity are dedicated to providing their visitors with hands-on experiences.

Their website, www.english-heritage.org.uk, plays a vital role in communicating their offerings to both visitors and members. English Heritage approached Netcel looking to understand how they could best optimise the homepage and navigation to improve their user experience. Netcel are delighted to be working on a recommended programme of research, insights, best practice UX and technology expertise that will seek to improve online conversion and user satisfaction.