Creating brand value, improving the customer experience and increasing sales are the fundamentals of a good business strategy. Working with household brand Kenwood, we achieved all three – and much more.
By aligning the strong Kenwood brand with its global business strategy we created a long-term plan of iterative improvement, gradually adding functionality to its site to delight customers across the world.
Optimising the user experience was key in creating a commercial solution that appealed to customers. In particular, it was an essential requirement for the site to be accessible regardless of the customer’s choice of device.
The newly responsive site can now be accessed on desktop, mobile or tablet, in over 20 language variants, with a continual roll-out programme that is helping expand Kenwood’s global presence.
Further enhancements to the ecommerce experience include the ability for customers to register their products online, as well as find and share inspiration for recipes.
Since our involvement Kenwood has seen visitor numbers double, year-on-year.
Netcel have developed a stunning website for Kenwood, full of customer-focused content and features, in multiple languages, and all accessible by customers on their desktop, tablet or mobile. We are delighted with the results.
Rys Tkaczyk, Head of Group Digital Marketing, Kenwood
Working alongside Metro Bank from day one, we've delivered and continue to support an Episerver award-winning, personalised digital experience.
100% increase in average order value and 400% increase in online revenue for Ocean Insight through delivering a class-leading ecommerce experience.
Delivering an 83% uplift in mobile revenue, contributing to a 20% Year-Over-Year increase in customer spend for The Landmark Trust.
We're here to unpick your business challenges and help realise your digital ambitions to enable you to focus on increasing revenue, AOV and the propensity for repeat purchase to maximise customer value and gain competitive advantage.
Speak to the team via hello@netcel.com, on 020 3743 0100 or via the contact button below.