Insights

Netcel are delighted to be featured with our valued client, Age UK, in Optimizely (Episerver) Charity client showcase video. In the latest client showcase video, Optimizely (Episerver) are highlighting some of the great digital experiences delivered to Charity and NFP clients using the platform. The first featured project is the complete refresh and update to the Age UK website - delivered by Netcel using Optimizely (Episerver) - which has led to an enhanced and responsive user experience across desktop and mobile devices.

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Optimizely (Episerver) has been named a Leader in The Forrester New Wave™: Feature Management and Experimentation, Q2 2021. Read on to find out how to download your complimentary copy of the report and helpful guide for digital product owners looking to invest in an experimentation platform.

• News
• Episerver

Optimizely (Episerver) recently acquired Zaius, the leading activated customer data platform (CDP). But what is a CDP? And what does this mean to those already using Optimizely (Episerver) user, or considering using it in the future? Netcel's CTO, Justin Masters, explore how Zaius can enable you to create hyper-personalised experience for your customers.

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• Episerver

How can organisations build meaningful connections with their audience through digital channels? Is there greater value in delivering a human-centric digital experience that can re-position the role of a website from being a product to a service? Download the 2021 RSA Digital Summit report to explore these challenges and more.

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• White Papers

Optimizely (Episerver) has been named a Leader in The Forrester Wave™: Agile Content Management Systems, Q1 2021. Read on to find out how to download your complimentary copy of the report and helpful guide for digital product owners looking to migrate to a new CMS.

• News
• Episerver

Gartner has recognised Episerver (Optimizely) as a Leader in the 2021 Gartner Magic Quadrant for Digital Experience Platforms (DXP). We explore the strengths of Episerver (Optimizely), and share why we believe it should make the shortlist of enterprises and mid-markets looking to re-platform.

• News
• Episerver

The leaders in digital experience, Episerver, and experts in experimentation, Optimizely, have combined to become Optimizely. Justin Masters, CTO at Netcel, explores some of the questions being asked by our Episerver clients. We’ll keep updating this page as we receive further exciting insights from Episerver and Optimizely, so bookmark this page to keep informed with the latest news.

• News
• Episerver

Join our webinar at 11:00 on Wednesday 3 March to better react to evolving customer needs and learn how to experiment with and optimise your digital customer experience. Justin Masters and Dom Graveson will explore why you should build experimentation into your digital strategy, how to create a culture of experimentation, and the role of the Episerver and Optimizely Digital Experience Platform.

• Events
• Episerver

In an age where personalised experience is a core customer expectation, if your digital customer experience isn’t hyper-personalised, it risks being irrelevant. Justin Masters, CTO at Netcel, reflects on how businesses can utilise Episerver Intelligence Cloud to compete in a digitally focused world.

• Blogs
• Episerver

Netcel’s Autumn Digital Leaders Meetup provided another platform for senior practitioners and strategists to share and address their challenges together as a peer group, with advice from both Episerver’s and Netcel’s teams as hosts and facilitators. In Part One of the Autumn Edition Report, Dom Graveson, Strategy Director at Netcel, explores the role of content in building connected experiences.

• Blogs
• Episerver

Netcel has been awarded ISO 27001 and ISO 9001 certification, demonstrating the robustness of Netcel’s information security and quality management systems. ISO certifications are internationally recognised standards that ensure products and services meet industry best practice and are continually improved to meet the needs of customers.

• News

Digital customer experiences have become even more crucial to the success of a huge number of businesses, with social distancing only underlining the need for digital connectedness and a coherent customer journey. Dom Graveson, Strategy Director at Netcel and Andrew Davies, Head of Digital and Brand at Episerver, share how to create digital experiences that maintain growth, delight customers and drive advocacy.

• Blogs
• Episerver

We are delighted to announce that Netcel has been promoted to Episerver Platinum Partner status. Netcel now holds the highest partner level of any UK Episerver partner, and joins a select number of elite partners globally that are recognised for their deep knowledge and experience of Episerver digital experience platform.

• News
• Episerver

The focus of September's Digital Leaders Meetup is on content optimisation, processes and ways of working to deliver greater customer engagement. Join Netcel and Andrew Davies, Co-founder of Idio and mastermind behind Episerver Intelligence Cloud, to share your content hurdles to overcome and share with the wider group in a collaborative digital clinic format.

• Events
• Episerver

Across all sectors, there has never been a greater need to understand your current digital technologies, customer experience capability, and to identify new ways to serve customers, partners, donors or beneficiaries. Dom Graveson, Director of Strategy, shares how businesses need to React, Respond and Reform in the current crisis.

• Blogs

Join Netcel and Episerver for an exclusive virtual round table event to explore the challenges and opportunities facing digital leaders as we emerge from the Covid-19 lockdown in the UK, facilitated by Dom Graveson, Netcel Strategy Director and Chris Purcell, Episerver Senior Product Strategy Manager.

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• Episerver

Many businesses are relying on digital content to rapidly inform their website users and better engage with their audience. Client Partnership Director, Tom Denbigh, explores how Episerver Content Diagnostics can help marketing teams measure the impact of their content marketing.

• News
• Episerver

Netcel and Episerver are collaborating to enable essential frontline services to communicate crucial content and information through a rapid website deployment package. Marketing & BD Manager, Rosie Stano, details how we can get your new digital platfrom live in just 10 days.

• News
• Episerver

During these uncertain times, many businesses are facing the challenge of staff unavailability due to high staff absence rates and priority changes within their organisations. Netcel COO, Becky Crouch, discusses how Netcel can help alleviate the pressure off your internal digital teams.

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In these uncertain times, customer needs, business priorities, and team resourcing are undergoing profound changes. Netcel's Chief Technology Officer, Justin Masters and Director of Strategy, Dom Graveson are here to help digital leaders overcome these challenges.

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To help you get the most from your investment in Episerver, customers are now able to access a number of Episerver online training courses for free until end of June via the Episerver Education Portal. Client Partnership Director, Dan Geoffrey, explains how this can help Episerver customers.

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• Episerver

Gartner has recognised Episerver as a Leader in the 2020 Gartner Magic Quadrant for Digital Experience Platforms. We explore the highlighted strengths of Episerver and compare with other digital experience platforms in the market, to help guide your platform selection decision.

• News

We are delighted to announce that Netcel is recognised by the Financial Times for the third consecutive year as a Leading Management Consultancy. The FT report is compiled from the input of thousands of industry experts and features the consultancies most recommended by clients and peers.

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Episerver recently announced their acquisition of leading content personalisation and analytics company, Idio. But what does this mean for existing Episerver customers? And how does this distinguish Episerver from other digital experience platforms in the marketplace? Read our introductory guide to Idio.

• Blogs
• Episerver

To celebrate Episerver’s 25th birthday, a core topic on the agenda for 2019’s Ascend London was customer-centricity; how to become more customer-focused and how Episerver are committed to continuing to delight their own customers. So how well do you really know your customers?

• Blogs
• Episerver

Learn how to use the data within your organisation to deliver personalised digital experiences using Episerver CDP. Join Justin Masters (CTO), Dan Geoffrey and Tom Denbigh (Client Partnership Directors) for Netcel's 30 minute webinar.

• Events
• Episerver

Netcel took home an incredible three out of the five awards at the Episerver Web Awards, celebrated for the fantastic work we've achieved on Episerver with our clients: English Heritage, PA Consulting and Countrywide.

• News
• Episerver

English Heritage and Netcel are finalists for an Episerver Award in the 'Best Buying Experience' category. English Heritage is one of three digital experiences to be in with a chance of winning this coveted award.

• News

PA Consulting and Netcel are finalists for an Episerver Award in the 'Best Lead Generation and Nurturing' category. PA Consulting is one of three digital experiences to be in with a chance of winning this coveted award.

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Countrywide and Netcel are finalists for an Episerver Award in the 'Best User Interface' category. Countrywide and their 60 brand sites is one of five digital experiences to be in with a chance of winning this coveted award.

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Net Aware (O2 & NSPCC) and Netcel are finalists for an Episerver Award in the 'Most Innovative Digital Solution' category. The Net Aware progressive Web App (PWA) solution is one of five digital experiences to be in with a chance of winning this coveted award.

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We are very pleased to announce that Netcel have been recognised in 2019's Wirehive 100 as one of the Top 10 digital agencies. The annual league table celebrates the best performing digital agencies and consultancies in the South of England.

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Episerver Ascend London is back for 2019, bringing together the community of digital marketers, technologists and ecommerce leaders to share their strategies for driving growth through digital transformation using the Episerver digital experience platform. Netcel are delighted to be Gold sponsors and keynote speakers at Ascend 2019.

• News
• Episerver

Episerver have been acknowledged as a Leader in the 2019 Gartner Magic Quadrant for Web Content Management for the 5th year running. Netcel analyse findings from the Gartner report and the movement of leading web content management systems, to help guide your platform selection decision.

• News

Episerver have launched the new Episerver App Marketplace which allows customers to use tools and apps published by verified technology partners. We explore the benefits of increasing your current Episerver functionality with add-ons that are compatible with your Episerver solution.

• Blogs

In January 2020, Microsoft Windows Server 2008 and Windows Server 2008 R2 will reach their end of life, meaning that customers on either of these versions of Windows will no longer be supported by Microsoft. Our Client Partnership Directors discuss your three best options and the benefits of each.

• Blogs

Netcel are delighted to announce that we have been awarded an elite specialisation classification for Episerver Commerce, recognising our knowledge and expertise in the delivery of Episerver’s digital commerce suite.

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Founder of Bond Capital and internet analyst, Mary Meeker, has released her 2019 Internet Trends Report with a round up of this year’s digital observations. Here is a summary of the top takeaways from Meeker’s report for financial services, looking at the trends that will impact your short, medium and long-term success.

• News
• Blogs
• Digital Marketing

Venture capitalist and internet analyst, Mary Meeker, has released her 2019 Internet Trends Report with a round up of this year’s digital observations. Here is a summary of the top takeaways from Meeker’s report for ecommerce brands, looking at the trends that will impact your short, medium and long-term success.

• News
• Blogs
• Digital Marketing

Netcel have been shortlisted by Episerver to win EMEA Partner of the Year (Ascender) for 2019. The Episerver Premium Partner are the only UK partner to have been nominated for the Ascender award – which recognises strong growth and investment in Episerver expertise.

• News

We are delighted to announce that Netcel have been recognised by the Financial Times as one of the leading management consultancies in the UK. This listing builds upon Netcel’s strengthening profile within the FT, having featured as a top 50 consulting firm for IT strategy and digital transformation in June 2018.

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Back in November, Netcel’s Account Directors, Dan Geoffrey and Tom Denbigh, attended the CharityComms Digital Conference – an annual gathering of digital marketing and communications professionals working within the charity sector. Read on for our top takeaways from the CharityComms digital conference and the digital trends to have on your radar for 2019.

• Blogs
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• Digital Marketing

When it comes to digital experiences, all that glitters isn’t necessarily gold. Organisations can often become fixated on how their website looks rather than the experience it delivers to the user. Here, we’ve outlined nine key aspects of digital experience to have on your roadmap for 2019, beyond strong creative.

• Blogs

Econsultancy recently published a report on CLV featuring the opinions of Netcel's Chief Strategy Officer, James Scott. Rosie Stano spoke to James to look in further detail at the challenges and opportunities presented to brands considering CLV and the impact of CX.

• Blogs

On Ada Lovelace Day – a day to celebrate the various achievements of inspirational women in STEM careers – Rosie Stano, Digital Marketing Executive at Netcel, is joined by the wider team to explore the current opportunities and challenges facing women in tech.

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Legal graduate, Dan Bradley, discusses the implications of GDPR post-May. What have been the pitfalls for businesses so far and have marketers been able to sink or swim in this new landscape? We asked Dan to investigate whether the hype around GDPR was really justified...

• Blogs

Personalisation and A/B Testing have long been heralded as the best ways to prioritise information on a website in order to maximise engagement and satisfaction. But now that we have AI personalisation, should you continue to invest in UX?

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Recent graduate, Peter Clamp, shares his experiences of entering the working world in his first role at Netcel. Did we meet his expectations or was he faced with endless piles of paper and tea rounds?

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Buying good tech is only one piece of the jigsaw of digital maturity. No investment in technology systems alone will solve the problems you may be facing. But what’s holding you back? Read on to find out...

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Personalisation; everybody knows they should be doing it, but not everyone knows exactly how best to achieve it. James Scott shares his five key considerations before taking the leap.

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• Episerver